Products
&
Services
Products
&
Services
More than meets the eye. Lets Connect
benefitsConnect OS and Pay
Communicate and Chat with your team, Vacation and Time Off Requests, Review Payroll Information & Pay Stubs and In-App Benefits Summary all within the App
RBC Home and Auto
An exclusive benefitsConnect partnership with RBC that is being offered to our clients, plan sponsors and your plan members
RBC Insurance
An exclusive benefitsConnect partnership with RBC that is being offered to our clients, plan sponsors and your plan members
Wello
Wello Virtual Healthcare is anytime, anywhere. We help employees get well when they are sick and keep healthy everyday. After all healthy people do amazing things!
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Alliance Pharmacy
With Roots in pharmacy dating back more than 50 years, you can rely on us to provide great service each and every time you connect with us.
benefitsConnect e-benefits
Self Employed, retiring or terminating buy your benefits online in minutes
Workperks for benefitsConnect
We provide orginizations across Canada with the most comprehensive suite of private discount programs, connecting people with brands they love.
Humancare passionate about employees health
HumanaCare is an integrated mental and physical wellness service provider because a compassionate, holistic, employee centered care model is a prerequisite to more improved, long lasting outcomes
Trupanion
A best friend deserves Trupanion. Our policy is designed with your pet in mind. One simple plan protects your pet against illness, injuries and breed specific conditions.
Your Pharmacy Your Way
Land safely with Parachute
Starseed
Chronic Pain affects 1 in 5 Canadians. Starseed provides a medically supplied solution that with a doctor’s prescription helps to alleviate the pain.
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Communicate and Chat with your team
Looking for a new way to communicate with your team? Turn on our chat feature or open up chat for a specific date and time. If you simply want to open a one time push communication to all employees, that can be accomplished as well. benefitsConnect lets you do all that.Need to meet your supervisor after work for a meeting? Set up the meeting through chat. Training for the employees can be facilitated through this feature. Meeting the marketing team, need to book a breakout room or change shifts with your co-worker. Never be out of touch.
Communicate and Chat with your team
Looking for a new way to communicate with your team? Turn on our chat feature or open up chat for a specific date and time. If you simply want to open a one time push communication to all employees, that can be accomplished as well. benefitsConnect lets you do all that.Need to meet your supervisor after work for a meeting? Set up the meeting through chat. Training for the employees can be facilitated through this feature. Meeting the marketing team, need to book a breakout room or change shifts with your co-worker. Never be out of touch.
Communicate and
Chat with your team
Looking for a new way to communicate with your team? Turn on our chat feature or open up chat for a specific date and time. If you simply want to open a one time push communication to all employees, that can be accomplished as well. benefitsConnect lets you do all that.Need to meet your supervisor after work for a meeting? Set up the meeting through chat. Training for the employees can be facilitated through this feature. Meeting the marketing team, need to book a breakout room or change shifts with your co-worker. Never be out of touch.
Vacation and
Time Off Requests
Going on Vacation or need time off? Simply let your manager know by submitting a request through your smartphone. Once approved you’ll get a notification message indicating your request has been approved. No more paper, no more confusion and a process that works. It’s just that easy!
Review Payroll
Information & Pay Stubs
Everyone loves pay day, but viewing your paystub and pay roll deduction information can be inconvenient and confusing.benefitsConnect makes it easy! Simply view your paystub through our app every payday. You’ll be able to view gross pay, total deductions and net pay with a click of a button.
In-App Benefits Summary
Don’t know the details of your employee benefits coverage? Not a problem! benefitsConnect OS has you covered with our simplified in-app Benefits Summary. Quickly check your Paramedical Practitioners Maximums, Out-of-Country Coverage, Dental Maximums and more right from your phone. Have a question? Your carrier’s contact information is included for your convenience.
benefitsConnect app works
Feature |
Description |
| Onboarding vs. Orientation | Within benefitsConnect the two are quite different. benefitsConnect streamlines the process for hiring new employees in several ways: 1) One-time entry, 2) Employee self service portal, so that the information is the most accurate it can be, 3) Tracking completed documents, and 4) Compliance which has employees sign-off on policy specific documents, i.e. employee handbooks, benefit booklets. Tasks can also be assigned to team members for training purposes.Orientation is on-the-job knowledge gathering, assigning mentors, learning how the company operates with feet on the ground. Meeting team members that the new hire will be regularly interacting with to get their job done. |
| Payroll* | benefitsConnect has the capability to connect to 3rd party systems, such as accounting software, via an API or File Feed with import functionality. The connection type will depend on the 3rd party system.If a client transitions mid-year, we will take the taxable benefit year-to-date amount from their benefits provider and continue to add onto that YTD amount. All YTD information will be up to date no matter what time of the year the implementation starts.You can have as many bank accounts as your organization currently uses to run payroll. |
| Support | Our customer service is our most important feature at benefitsConnect. benefitsConnect provides a 1-800 service line that is accessible Monday to Friday 9-5 EST. We also have a help desk email. Both can resolve all your technical needs. |
| Implementation | Implementation time varies. However, it is usually 10-12 weeks (it depends on how many services you elect to use). Your implementation team will provide you with a detailed time line. |
| Communication | benefitsConnect can push out alerts and notifications, policy changes to employee handbooks and newsletters and other corporate communiques, as well as chat directly to HR. |
| Reporting | One of the most important topics for HR admins is to be able communicate to other stakeholders in the company, by providing accurate data that can be used to make strategic decision to drive business results. benefitsConnect has both customizable and standard reporting available in various formats, such as: CSV, Excel |
| Training | Your implementation specialist will ensure that all administrators are fully trained on how to navigate through the various features chosen. |
| Mobile | In the event that your employees don’t have a smart phone, benefitsConnect also has a desktop computer version called an employee portal. We suggest a desktop computer or “terminal” be made available for employees to access at work. |
| Security/Storage |
benefitsConnect is a cloud-based HCM platform hosted with Amazon Web services with no limit for storage. Amazon has a 99.9 % durability and 99.9% availability of objects, with multiple redundancies, all to ensure your solution never goes down. This provides for unlimited room for growth. Not only can you store as much employee information as you need, but you can store as many documents as necessary in our document storage library. |