Frequently Asked Questions

How will benefitsConnect save us time?

benefitsConnect is a fully integrated mobile & desktop application. By tying into your current insurance carriers’ systems, we remove duplication of efforts.

What is the advantage of carrier integration?

Have a new employee coming on board? benefitsConnect allows HR to send the employee an enrolment form right to their mobile phone. Once completed, the enrolment is sent directly to the carrier’s system for review. No more chasing down paper & wet signatures. Giving a well-deserved raise? Simply update the salary through the benefitsConnect Admin Site and the employee’s benefits, pension and payroll files are all automatically updated.

How does the benefitsConnect Admin Portal make HR’s job easier?

The benefitsConnect OS allows Plan Administrator to access benefit and retirement booklets, manage vacation and sick days, create reporting, see employee profile and other HR needs all on one platform.

What can employees expect through the app?

Key functions for employees visible through the app access benefits card, make claims, view benefits booklet or HR documents in the in app library, use e-enrolment to sign up, receive important information through the news feed for enhanced communication and much more.