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EAPs increasing virtual delivery, taking proactive approach to meet employees’ shifting needs.
Source: Benefits Canada
Once rooted in mental-health support, employee assistance programs have evolved exponentially in recent years to meet the changing needs of employees.
During the coronavirus pandemic, the use of virtual care exploded as most people were forced to stay at home, so EAPs had to adapt quickly to provide virtual support to many struggling Canadians.
“By necessity, because of the lockdown across Canada, EAPs moved their services to a virtual delivery for the majority of the pandemic,” says Darren J. Harris, director of well-being, equity and disability management at WTW. “So I think that increased the comfort level for people to use virtual services for their well-being needs.”
What is an Employee Assistance Program (EAP)?
It is a work-based program offered by employers that provide voluntary, confidential assessments, short-term counselling, referrals and follow-ups for employees dealing with various life challenges.
Connect with your Advisor today to learn more about how these services can benefit your workforce!
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